Trainee, IT Support

Internship / Student

Canada - Levis

It

Available now

Want to be part of a passionate and innovative IT team?


Our IT department is looking for a motivated intern or student to actively support the team by responding to Level 1 technical requests, both hardware and software, while participating in ongoing projects. By joining us, you will work alongside an expert and close-knit team that will make your integration and training a priority.

Here's what we offer you:

  • A stimulating work environment within a strong and passionate IT team
  • The opportunity to develop your skills and expertise
  • Flexible hours
  • New offices located close to nature
  • A dynamic, people-oriented, stimulating, and open-minded company
  • A community of interns and young employees
  • A wide range of social activities... and much more!


What you will do on a daily basis

  • Provide first-level IT support to internal users (computer hardware, telephony, printers, internet, business applications, etc.)
  • Interact professionally with colleagues to ensure a high level of satisfaction
  • Configure and install computers for new employees
  • Use the ticketing system to document interventions
  • Provide an exceptional employee experience from the moment new recruits arrive
  • Participate in projects based on your curiosity and thirst for learning
  • Contribute to the enhancement of the IT infrastructure

What we are looking for

  • Vocational (DEP) or college (AEC/DEC) student in IT support
  • Ability to work independently to find solutions
  • Analytical and diagnostic skills
  • Ability to communicate in French and English
  • Strong interest in customer support

Think you have what it takes?