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Apply for "Customer service agent"

Permanent / Full-time Houston, TX, United States
Metrology services Available now

Implementing sales strategies to promote and increase the sale of services to customers (maintenance plans, accessories, metrology services, equipment rentals...). Maintaining after-sales relations with your customer portfolio; Identifying growth opportunities; Proactively following up on your assigned customer accounts to establish strong relationships with them; Performing annual follow-ups with customers (calibration reminders, maintenance plan renewals). In collaboration with the sales coordinator and the account manager: participating in account reviews to raise new repeat business opportunities; Developing quotes, tracking and confirming orders to customers; Maintaining the accuracy and reliability of CRM information by ensuring that all sales opportunities are tracked and updated regularly.

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