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Field Service Engineer - Houston (m/f/d)



USA (Houston, TX) (Hidden)

Customer services - metrology

Available now

Our Customer Services Department is looking for a Field Service Engineer to plan and perform the installation of our automated quality control products at our customers' sites. If you are looking for new challenges and want to join a passionate and determined team, choose Creaform, we will have fun working together from our Houston office!

You'll be responsible for

  • Analyzing the customer's facility to anticipate technical issues that may impact the schedule;
  • Preparing tooling, shop supplies and arrange travel in accordance with project planning;
  • Coordinating the work of subcontractors and integration partners at the customer site during installation;
  • Performing system installation;
  • Analyzing, troubleshooting and resolving technical issues encountered;
  • Assisting the customer in implementing required corrective actions;
  • Performing preventive maintenance activities to ensure that the equipment operates at the highest level.

Your projects will lead you to

  • Work closely with the application engineers to deliver a system that meets the criteria of the site acceptance tests, on time and to the satisfaction of the customer;
  • Work with technical support and R&D teams to resolve technical issues;
  • Document work performed at the customer site;
  • Report opportunities for improvement and provide detailed analysis of recurring issues encountered;
  • Acquire and maintain a high level of expertise in automation and robotics;
  • Develop and maintain installation instructions;
  • Participate in product demonstrations for potential sales.

You have the profile we are looking for if you

  • Have at least two years experience as an electromechanical technician;
  • Have practical experience in robotics (FANUC experience is a major asset);
  • Have demonstrated ability to solve technical problems (electro-mechanical as well as computer and robotics);
  • Like to work in a team;
  • Have technical writing skills (an asset).

You will feel at home if you

  • Are willing to travel within the United States (+50%) and occasionally internationally;
  • Possess a high degree of autonomy;
  • Are able to work under pressure;
  • Are flexible and able to travel on short notice (occasionally);
  • Have proven communication skills and customer service experience.

In exchange, we offer you

  • The ability to work from home when you are not traveling;
  • The opportunity to develop your skills and expertise;
  • The support of a high level, dynamic and very human team;
  • A salary and growth potential that meets your expectations;
  • An environment opens to the world and in constant growth.

As a subsidiary of AMETEK Inc, a leading global manufacturer of electronic instruments and electromechanical devices, Creaform is internationally recognized for its cutting-edge technologies and R&D excellence. Although we are developing our market on a global scale, our work environment preserves the entrepreneurial spirit and dynamism of a start-up company.

Consider applying even if your skillset is not a perfect match. We believe our individual background and experiences, paired with passion, can go a long way.

Think you have what it takes?