You are both a technician and a manager?

Our Customer Services department is looking for the person who will coordinate the activities of its repair center located in Grenoble (83). A position that will lead you to perform repairs of our 3D scanners and accessories yourself, and to support the team in solving technical problems.

If you wish to take up new challenges and associate your talent to a passionate and determined team, join Creaform, we will have fun working together.

Your projects will lead you to:

• Evaluate the repairs to be done and provide the information to the Customer Services department so that they can prepare and send the quote;
• Perform repairs, calibrations and testing of products;
• Prepare customer orders (RMA);
• Manage the team on a technical level without having the purely HR part to manage;
• Supervise the team's tasks in order to respect the objectives of cost, time and quality;
• Follow the life of the installations and take charge of preventive maintenance actions;

Your projects will lead you to :

• Participate in product improvement and technical problem solving by raising any irregularities to your colleagues in R&D and Customer Services;
• Follow the tools in place to meet the ISO9001 and ISO17025 requirements of the repair center;
• Implement actions to improve productivity in compliance with quality standards using indicators and the dedicated dashboard;
• Participate in the training and technical follow-up of new repair agents;
• Make occasional trips.

You have the right profile if you :

• Have a minimum of 2 years experience in team supervision, having demonstrated your ability to work in a team and to mobilize employees;
• Have a diploma such as Bac+2 in the field of electronics, mechanics, industry, optics or other relevant fields;
• Have experience in continuous improvement, with a particular interest in problem solving;
• Have good organizational skills;
• Are meticulous and conscientious.

You earn points if you:

• ​​​​Have 3 to 5 years experience in the electronics field;
• Have knowledge of ISO9001 and ISO17025 standards.
• Have even a basic knowledge of English;

In exchange, we offer you :

• The chance to work in a stimulating work atmosphere within a human team that knows how to combine work and pleasure;
• The opportunity to develop your skills and expertise;
• The pride of working in a successful technology company, open to the world;
• Flexible working hours;
• A salary and growth potential that meets your expectations.

Consider applying even if your skillset is not a perfect match. We believe our individual background and experiences, paired with passion, can go a long way.

Why choose Creaform

A culture of innovation (creaform3d.com)

Founded in 2002 in Levis (Quebec, Canada), Creaform is a world leader in 3D measurement technologies and 3D engineering services. We develop, manufacture and distribute portable and automated 3D solutions for thousands of customers in over 85 countries. We have been operating in France since 2005. Our innovative technology benefits many industries, such as aerospace, automotive, manufacturing, consumer products, research and education, non-destructive testing (NDT), heavy industry and power generation.

As a subsidiary of AMETEK Inc, a leading global manufacturer of electronic instruments and electromechanical devices, Creaform is recognized internationally for its cutting-edge technologies and R&D excellence. Although we are developing our market on a global scale, our work environment preserves the entrepreneurial spirit and dynamism of a start-up company.