Our Customer Services department is recruiting the person who will coordinate the activities of its repair center located in Grenoble (83). A position that will lead you to perform repairs on our 3D scanners and accessories yourself, and to support the team in solving technical problems.

If you want to take on new challenges and join your talent with a passionate and determined team, join Creaform, we will have fun working together.

You will be responsible for:

• Supervising the completion of team tasks to meet cost, time, and quality objectives;
• Managing the team technically without having to manage the purely HR aspect;
• Assessing repairs to be made and providing information to the Customer Services department so they can submit the quote;
• Performing repairs, calibrations, and product testing;
• Preparing customer orders (RMA).

Your projects will lead you to:

• Participate in product improvement and technical issue resolutions by raising any irregularities to your colleagues in R&D and Customer Services;
• Actively participate in technical issue resolution and be the primary contact point with managers based at Creaform Inc.
• Implement actions aimed at improving productivity while adhering to quality standards using dedicated indicators and dashboards;
• Participate in the training and technical monitoring of new repair agents;
• Make occasional trips.

You have the desired profile if you:

• Have a minimum of 2 years of experience in team supervision, demonstrating your ability to work in a team and mobilize colleagues;
• Hold a minimum of a BAC + 2 degree in electronics, mechanics, industrial, optics, or other relevant fields;
• Have experience in continuous improvement, with a particular interest in problem-solving;
• Have good organizational skills;
• Are meticulous and conscientious.

You gain extra points if you:

• Have any level of knowledge of English;
• Have 3 to 5 years of experience in the electronics field;
• Know ISO9001 and ISO17025 standards.

In return, we offer you:

• The opportunity to work in a stimulating work environment within a human team that knows how to combine work and pleasure;
• The opportunity to develop your skills and expertise;
• The pride of working for a successful technological company, open to the world;
• Flexible hours;
• A salary and growth potential that meets your expectations.
• Are you interested in the position, but you don't have all the required skills? Still, send us your application. We believe that experience and personal context, combined with a good dose of passion, can make all the difference.

Why choose Creaform:

A culture of innovation (creaform3d.com)

Founded in 2002 in Lévis (Québec, Canada), Creaform is a global leader in 3D measurement technologies and 3D engineering services. We develop, manufacture, and distribute portable and automated 3D solutions for thousands of customers in more than 85 countries. We have been present in France since 2005. Our innovative technology benefits many industries, such as aerospace, automotive, manufacturing, consumer products, research and education, non-destructive testing (NDT), heavy industry, and energy production.

As a subsidiary of AMETEK Inc., a leading global player in the manufacturing of electronic instruments and electromechanical devices, Creaform is internationally recognized for its advanced technologies and R&D excellence. Although we are developing our market globally, our work environment preserves the entrepreneurial spirit and dynamism of a startup company.