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Customer Service Agent


Permanent / Full-time

Grenoble, France

Available now

The holder of this position is mainly responsible for developing sales of maintenance and accessories in his territory.

What a typical day with us looks like:

  • Develop the after-sales service business for Creaform's customers in EMEA;
  • Perform reminders to customers for the sale of Creaform's product maintenance programs;
  • Participate in the implementation of Marketing initiatives;
  • Improve internal communications between sales and customer service teams;
  • Develop relationships with Creaform's customers and other partners in order to improve the maintenance renewal rate;
  • Assist internal sales teams in the preparation of maintenance specifications.


  • Has great autonomy;
  • Is bilingual French and English both orally and in writing, German is an asset;
  • Has interest and skills in customer service and sales;
  • Knows a customer management software;
  • Holds a BAC + 2/3 in international trade or equivalent.

In exchange, we offer you...

  • Flexible work schedule because we have your family at heart ;
  • Competitive salary and benefits ;
  • Vibrant, ambitious, stimulating and worldwide company;
  • A solid and unique work team;
  • The possibility to progress with a variety of projects;
  • Gym available for the employees;
  • Social activities, and much more!

Consider applying even if your skillset is not a perfect match. We believe our individual background and experiences, paired with passion, can go a long way.

Think you have what it takes?