Our Customer Services Department is looking for a Field Service Engineer to plan and perform the installation of our automated quality control products at our customers' sites. If you are looking for new challenges and want to join a passionate and determined team, choose Creaform, we will have fun working together from our Houston office!.

You'll be responsible for

• Analyzing the customer's facility to anticipate technical issues that may impact the schedule;
• Preparing tooling, shop supplies, PPE and arrange travel in accordance with project planning;
• Coordinating the work of subcontractors and integration partners at the customer site during installation;
• Performing system installation;
• Analyzing, troubleshooting and resolving technical issues encountered;
• Assisting the customer in implementing required corrective actions;
• Performing preventive maintenance activities to ensure that the equipment operates at the highest level.

Your projects will lead you to

• Work closely with the application engineer to deliver a system that meets the criteria of the site acceptance tests, on time and to the satisfaction of the customer;
• Work with technical support and R&D teams to resolve technical issues;
• Document work performed at the customer site;
• Report opportunities for improvement and provide detailed analysis of recurring issues encountered;
• Acquire and maintain a high level of expertise in automation and robotics;
• Develop and maintain installation instructions;
• Participate in product demonstrations for potential sales.

You have the profile we are looking for if you...

• Have at least two years experience as an electromechanical technician;
• Have practical experience in robotics (FANUC experience is a major asset);
• Have demonstrated ability to solve technical problems (electro-mechanical as well as computer and robotics);
• Like to work in a team;
• Have technical writing skills (an asset).

You will feel at home if you

• Are willing to travel within the United States (+50%) and occasionally internationally;
• Possess a high degree of autonomy;
• Are able to work under pressure;
• Are flexible and able to travel on short notice (occasionally);
• Have proven communication skills and customer service experience.

In exchange, we offer you...

• The ability to work from home when you are not traveling;
• The opportunity to develop your skills and expertise;
• The support of a high level, dynamic and very human team;
• A salary and growth potential that meets your expectations;
• An environment open to the world and in constant growth.

As a subsidiary of AMETEK Inc, a leading global manufacturer of electronic instruments and electromechanical devices, Creaform is internationally recognized for its cutting-edge technologies and R&D excellence. Although we are developing our market on a global scale, our work environment preserves the entrepreneurial spirit and dynamism of a start-up company.