IT Technician

Completed

Permanent

Canada - Laval

It

Available now

 Who we are looking for? A perfect match to fill the position of IT Technician. Take on new IT challenges and join an experienced team.   

Your projects will lead you to

  • Provide level 1 support for all computer requests;
  • Provide level 2 support for office automation and software requests;
  • Set up and configure computers for all your new colleagues;
  • Be aware of the causes and correct software and hardware type problems;
  • Write solutions to known problems in the knowledge base;
  • Create user accounts for new team members;
  • Maintain the computer inventory;
  • Prepare equipment for equipment loan requests;
  • Maintain and manage the image fleet for computers;
  • Provide training to your colleagues on IT processes and procedures.

Requirements

  • Has a DEP in IT;
  • Is fluent in both Frencha and English;
  • Has a strong interest in customer support and user training;
  • Is familiar with the ITIL approach;
  • Participated in IT projects;
  • Know IT systems such as TeamViewer, Windows, Office, Windows Imaging Service, Skype, VNC, Softphone.

In exchange, we offer you...

  • Flexible work schedule because we have your family at heart;
  • Competitive salary and benefits;
  • Vibrant, ambitious, stimulating and worldwide company;
  • A solid and unique work team;
  • The possibility to progress with a variety of projects;
  • Gym available for the employees;
  • Social activities, and much more!