IT Technician
Completed
Who we are looking for? A perfect match to fill the position of IT Technician. Take on new IT challenges and join an experienced team.
Your projects will lead you to
- Provide level 1 support for all computer requests;
- Provide level 2 support for office automation and software requests;
- Set up and configure computers for all your new colleagues;
- Be aware of the causes and correct software and hardware type problems;
- Write solutions to known problems in the knowledge base;
- Create user accounts for new team members;
- Maintain the computer inventory;
- Prepare equipment for equipment loan requests;
- Maintain and manage the image fleet for computers;
- Provide training to your colleagues on IT processes and procedures.
Requirements
- Has a DEP in IT;
- Is fluent in both Frencha and English;
- Has a strong interest in customer support and user training;
- Is familiar with the ITIL approach;
- Participated in IT projects;
- Know IT systems such as TeamViewer, Windows, Office, Windows Imaging Service, Skype, VNC, Softphone.
In exchange, we offer you...
- Flexible work schedule because we have your family at heart;
- Competitive salary and benefits;
- Vibrant, ambitious, stimulating and worldwide company;
- A solid and unique work team;
- The possibility to progress with a variety of projects;
- Gym available for the employees;
- Social activities, and much more!
We work in a lively and dynamic high-tech environment where everything evolves at a rapid pace and everyone is extremely motivated.
Félix
Finance Director
Canada