Sales Manager, Customer Support
Completed
Who we are looking for ? The perfect candidate for the position of Sales Manager, Customer Support. If customer support is in your DNA, you are the one we're looking for.
What a typical day with us looks like:
- In collaboration with the sales analyst, ensure the use of processes related to the sale of maintenance plans and accessories;
- Manage sales budgets on your territory;
- Work to achieve the objectives with the established regional indicators;
- In collaboration with sales managers, monitor results;
- Develop plans for our major customers;
- In collaboration with the sales analyst, implement strategies to increase sales of product maintenance plans for our products;
- Develop and coordinate the implementation of an action plan to optimize and increase sales of accessories and maintenance;
- Contribute to the implementation of sales promotions;
- Develop and maintain relationships with our customers and distributors;
- Manage the development of your team's skills and performance.
Requirements
- Holds a DEC or a BACC in administration or a related field;
- Has approximately 5 years of experience in sales management and customer service;
- Has a gift for interpersonal skills and customer service;
- Has a strong business sense;
- Adapt to any situation;
- Is fluent in both, French and English (it's even better if you speak a third language);
- Know Excel.
You earn points if you...
- Know a CRM.
In exchange, we offer you...
- Flexible work schedule because we have your family at heart;
- Competitive salary and benefits;
- Vibrant, ambitious, stimulating and worldwide company;
- Gym available for the employees;
- A solid and unique work team;
- The possibility to progress with a variety of projects;
- Social activities, and much more!
Creaform is so stimulating. It’s like we’re all living this grand adventure with no end in sight.
Louis-Étienne
Regional Manager, Latin America
Canada