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Customer Service Specialist


Permanent / Full-time

Costa Mesa, CA, United States

Available now

Who we are looking for? A perfect match to fill the position of Customer Service Agent. Where you’ll be based? A dynamic workplace environment in the city of Costa Mesa, California. If you wish to work for a company in full growth that offers career advancement opportunities, Creaform is for you!

What a typical day with us looks like:

  • Produce quotes for our after-sales service offer;
  • Process accessory orders;
  • Ensure the conformity of our customers' orders;
  • Prepare local shipments of our products (preparation of documentation, logistics with carriers, etc.);
  • Follow up with existing customers for the after-sales service offer;
  • Update our customer management system;
  • Develop and maintain relationships with our customers and other partners to increase our sales.

Our perfect match...

  • Has a High School Diploma;
  • Has between 3 to 5 years of experience in a related field;
  • Provide extraordinary customer service;
  • Is a jack-of-all-trades;
  • Is autonomous and resourceful;
  • Is versatile and organized.

You earn points if you...

  • Speak a little Spanish;
  • Know a customer management software (ERP) or a logistics platform.

In exchange we offer you...

  • Flexible work schedule because we have your family at heart;
  • Competitive salary and benefits;
  • Vibrant, ambitious, stimulating and worldwide company;
  • A solid and unique work team;
  • The possibility to progress with a variety of projects.

Consider applying even if your skillset is not a perfect match. We believe our individual background and experiences, paired with passion, can go a long way.

Think you have what it takes?