Customer Service Specialist
Permanent / Full-time
Costa Mesa, CA, United States
Who we are looking for? A perfect match to fill the position of Customer Service Agent. Where you’ll be based? A dynamic workplace environment in the city of Costa Mesa, California. If you wish to work for a company in full growth that offers career advancement opportunities, Creaform is for you!
What a typical day with us looks like:
- Produce quotes for our after-sales service offer;
- Process accessory orders;
- Ensure the conformity of our customers' orders;
- Prepare local shipments of our products (preparation of documentation, logistics with carriers, etc.);
- Follow up with existing customers for the after-sales service offer;
- Update our customer management system;
- Develop and maintain relationships with our customers and other partners to increase our sales.
Our perfect match...
- Has a High School Diploma;
- Has between 3 to 5 years of experience in a related field;
- Provide extraordinary customer service;
- Is a jack-of-all-trades;
- Is autonomous and resourceful;
- Is versatile and organized.
You earn points if you...
- Speak a little Spanish;
- Know a customer management software (ERP) or a logistics platform.
In exchange we offer you...
- Flexible work schedule because we have your family at heart;
- Competitive salary and benefits;
- Vibrant, ambitious, stimulating and worldwide company;
- A solid and unique work team;
- The possibility to progress with a variety of projects.
Consider applying even if your skillset is not a perfect match. We believe our individual background and experiences, paired with passion, can go a long way.
Creaform is so stimulating. It’s like we’re all living this grand adventure with no end in sight.
Regional Manager, Latin America