Our IT department is looking for an intern who will actively support the team this summer by handling Level 1 technical support requests, both hardware and software.

By joining us, you will work alongside an expert and close-knit team that will make your integration and training a priority.

If you are looking for a high-caliber internship, do like the 25+ students who are currently contributing to our success in several of our departments, and join Creaform!

Your role

• Provide first level IT support to internal users (computer hardware, virtual phones, printers, internet, business applications, etc);
• Interact in a professional manner with people who will need your assistance to maintain a high level of satisfaction;
• Perform computer set-up and configuration for employees.

Your projects will lead you to:

• Use the "ticket" system to document the problem and the details of its resolution after each intervention;
• Interact with employees from all over the world, as we cover all our subsidiaries;
• Provide a great employee experience to new hires by ensuring they are up and running as soon as they arrive;
• Participate in projects based on your curiosity and thirst for learning.

You will feel at home if you:

• Are a professional college or university student;
• Are autonomous in finding solutions;
• Have an analytical mind;
• Are able to communicate in both French and English;
• Demonstrate a strong interest in customer support

In exchange, we offer you...

• The chance to work in a stimulating work environment within a strong and passionate IT team;
• The opportunity to develop your skills and expertise;
• Flexible hours and a 100% flexible telecommuting policy;
• New offices close to nature;
• A dynamic, human and stimulating company, open to the world;
• A great community of interns and young employees;
• A wide range of social activities, and much more!